Hospital Notes Hours
| Hospital Hours: |
| Monday thru Friday |
7:30 am to 5:30 pm |
| Saturday |
8:00 am to 12:00 noon |
Emergency Service
Our Hospital refers after-hours emergency calls to the Cabarrus Emergency Veterinary
Clinic, PLLC. The phone number is 704-932-1182. The emergency clinic is
designed only for emergency care after business hours Monday thru Saturday,
Sundays and holidays.
Fees 
Payment of fees is due in full at the time services are rendered. The
Hospital accepts cash, checks with proper identification, MasterCard and
Visa. We do not accept postdated checks. Returned checks will be charged a
$25 return check fee and check privileges will be forfeited. We will be glad
to give you an estimate of fees on request. Please remember an estimate of
fees is just that-an estimate. As the condition of your pet changes, so will
the costs of medical care. The Hospital will make every effort to provide the
best care for your pet at a reasonable cost. We will also make every effort
possible to keep you informed of your bill. To remain an excellent hospital,
we must remain a viable business. We expect pet owners to be both aware of
their bills and responsible for them.
Staff
The Hospital employs an excellent staff of well-trained individuals. Our
receptionists will answer your phone calls and help you as you come into and
leave the Hospital. If you have any questions regarding your bill, this is
the person to ask. Technicians assist the doctor and will be able to give you
an update should your pet be hospitalized. Assistants help with feeding and
care of pets, back up other staff members, and ensure that the Hospital runs
smoothly. We hope you are able to meet all staff members of our team. They
are a dedicated group of people who enjoy helping you and your pets!
Veterinarians
Dr. Claudia J. Gardner received her undergraduate degree from Virginia
Polytechnic Institute and State University with a B.S. in Biochemistry. She
received her D. V.M. degree from Ohio State University in 1976. Since that
time, she has been a small animal practitioner. She is a member of the
following veterinary organizations:
- American Veterinary Medical Association (AVMA)American
- Animal Hospital Association (A AHA)
- North Carolina VeterinaryMedical Association (NCVMA)
- North Carolina Academy of Small Animal Medicine
- Rowan-Cabarrus Veterinary Medical Association (RCVMA), President for 1993
- Association of Avian Veterinarians (AAV)
- In addition, Dr. Gardner is a Virginia 4-H AIIStar, and is active in her
church and children's school activities.
Continuing Education
All members of our staff are actively involved in keeping up-to-date
on advancements in their job areas. Staff members attend meetings and
seminars. The Hospital also becomes involved in employee training in areas
such as job safety and new techniques.
Veterinarians are required by North Carolina law to obtain a minimum of 20
hours of continuing education per year. It is this hospital's policy for
veterinarians to strive to obtain 50 hours of continuing education per
year to keep up with the rapid growth of new information concerning small
animal veterinary medicine and surgery.
AAHA Status
The American Animal Hospital Association is a national organization devoted
to promoting excellence in small animal veterinary medical care and continuing
education. It sets rigid standards for both individual veterinary membership
and for hospital membership. Dr. Claudia Gardner is an AAHA member. In 1993
Small Animal Medicine & Surgery was accepted into AAHA hospital membership.
Our hospital passed a lengthy on-site inspection and met all requirements in
such areas as medical records, bookkeeping, preventative medical care, surgery
and radiology, patient care and compassion, hospital cleanliness and maintenance,
up-to-date medical equipment, and continuing education of doctors and staff. We
will undergo voluntary inspections in the future to maintain our AAHA status.
Only 13-14% of hospitals qualify for AAHA membership. We are proud to be an AAHA
member, and we will continue to provide the highest quality veterinary care to
pets and their families. |
